Core Competencies - Organizational

Diversity

The ability to recognize each person’s differences and utilize those differences to increase the organization’s effectiveness.

Recruits, develops and retains a diverse high quality workforce in an equitable manner
Leads and manages an inclusive workplace that maximizes the talents of each person to achieve sound business results
Respects, understands, values and seeks out individual differences to achieve the vision and mission of the organization
Develops and uses measures and rewards to hold self and others accountable for achieving results that embody the principles of diversity
Promotes increased understanding of individual differences and perspectives that will enable workforce cohesiveness

Expert: Models, leads, trains, and motivates multiple levels of personnel to be excellent in cross-cultural sensitivity.
Advanced: Habitually uses cultural understanding to communicate, influence, and manage across cultures as well as to resolve conflict, helps others increase their awareness and acceptance of cultural differences, and develops policies and procedures that encourage this acceptance.
Intermediate: Usually uses cultural understanding to communicate, influence, and manage across cultures as well as to resolve conflict, helps others increase their awareness and acceptance of cultural differences, and develops policies and procedures that encourage this acceptance.
Basic: Sometimes develops knowledge of different cultures and modifies behavior and communication based on this knowledge, treats all individuals with respect regardless of their culture or background, and builds collaborative and mutually beneficial working relationships with people of different backgrounds.
Awareness: Demonstrates a common knowledge or understanding ofOccasionally demonstrates cross-cultural sensitivity, but may avoid or miss opportunities to understand or utilize cultural differences.